Special Offer of £250

Save Time and Money with our Small Business Support Package

SPECIAL OFFER OF £250

Package Includes: Support for a Server and up to 10 workstations with managed backup, antivirus and 500GB cloud storage.

So if you thought you couldn’t afford a managed contract, then this is the offer for you!

CONTACT US NOW TO FIND OUT HOW YOU CAN SIGN UP AND SWITCH TO BETTER, HASSLE FREE IT.

0333 3207 335 | info@webbytech.co.uk

FLEXIBLE SUPPORT OPTIONS

Our support contracts are tailored to meet your business requirements and can easily be scaled up as your business grows.

REMOTE SUPPORT

With an in depth knowledge of your IT environment we can effectively support your users and pride ourselves on our remote support and personable customer service.

PROACTIVE SUPPORT

If our monitoring alerts us of a potential issue we will proactively resolve it before it becomes critical. We use trend analysis to spot any recurring problems and get to the root cause.

24/7 MONITORING

Round the clock monitoring of your IT infrastructure. From your server hardware, to your internet connection to your business critical applications we capture any anomalies.

GUARANTEED RESPONSE TIMES

We categorise and prioritise issues according to the ITIL framework and always meet our SLA’s. For critical issues requiring onsite support we will be there within a guaranteed period.

VENDOR MANAGEMENT

We take the headache out of dealing with multiple vendors by liaising on any support issues on your behalf, often resulting in a swifter resolution.

LOAN EQUIPMENT

We keep a supply of spare hardware & accessories, so in an emergency can provide temporary equipment to keep your business running.

SETUP & TESTING

We preconfigure all your equipment prior to attending site, making sure it works as expected and minimising interruption during installation.

REPORTING

Our customer portal allows full visibility of any support tickets providing you with powerful reporting capabilities.